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Reset Your Password

You can access the Reset Password page from the link sent to your email to reset your account password. The link is only valid for one hour. If you try to use the link after that time, the link will no longer work for the password reset. Go back to the Recover Your Password page to get a new reset password link.

From this page, you can submit the required information to reset your account password. The table below lists the fields that must be completed.

FieldDescription
New PasswordEnter a new password for your account. Make sure it meets the required password criteria.
Confirm PasswordRe-enter the password to confirm it matches the one in the New Password field.

Password requirements

A password must:

  • Be at least 8 characters long.
  • Contain at least 1 uppercase letter (A–Z) and 1 lowercase letter (a–z).
  • Contain at least one number (0–9).
important

The following characters are not allowed for passwords: " ' < > & ;