SLA Agreements
The SLA Agreements Dashboard provides a comprehensive view of service-level agreements, tracking billing, costs, and coverage for different agreements.
Key Metrics:
- Billed to Date Amount: Total amount billed under SLA agreements.
- Covered to Date Amount: Amount of services covered under active agreements.
- Costed to Date Amount: Total costs incurred under SLA agreements.
- Top 10 Agreements: A list of the highest billed SLA agreements.
- Top 5 Sites: Sites contributing most to SLA agreements.
Visual Components:
- Bar Chart for Top 10 Agreements: Displays SLA agreements ranked by billed amounts.
- Pie Chart for Agreements by Status: Identifies active and other status agreements.
- Pie Chart for Agreements by Type: Categorizes SLAs into meter, site, and warranty agreements.
- Billed Amount to Date by Plan: Breakdown of billing across different SLA plans.
Benefits:
- Financial Tracking: Monitors billing and costs associated with SLAs.
- Performance Analysis: Tracks covered and costed amounts for agreements.
- Contract Oversight: Provides insights into agreement distribution and types.
- Site and Customer Trends: Identifies key customers and locations for SLAs.
Filtering
You can filter the dashboards using these filtering panels:
- Calendar Year
- Calendar Period
- SM Site
- Aggreement Number